Legal

Pick-Up Bonus Promotion

Terms & Conditions for the Miwayz Pick-Up Bonus Promotion. These Promotion Terms supplement the Targeted Driver Promotions and the Miwayz Terms & Conditions.

Promotion Period: 1 October 2026 to 31 October 2026 (inclusive).

These Pick-Up Bonus Promotion Terms & Conditions (“Promotion Terms”) apply to the Miwayz Pick-Up Bonus Promotion (“Promotion”) offered by Miwayz Lanka (Private) Limited (“Miwayz”).

These Promotion Terms supplement the Miwayz Targeted Driver Promotions - Terms & Conditions and the Miwayz Terms & Conditions.

By participating in the Promotion, a Driver acknowledges and agrees to be bound by these Promotion Terms and the other applicable Miwayz terms and policies.

1. Promotion Period

1.1 The Promotion commences at 00:00 on 1 October 2026 and ends at 23:59 on 31 October 2026, Sri Lanka Standard Time (“Promotion Period”).

1.2 Only qualifying trips completed during the Promotion Period are eligible for a Pick-Up Bonus.

2. Promotion Area

2.1 The Promotion applies only within Colombo 1-15 (“Promotion Area”).

2.2 Eligibility within the Promotion Area will be determined using location and trip information recorded by the Miwayz Platform.

3. Driver Eligibility

3.1 To participate in the Promotion, a Driver must:

  • maintain an active Miwayz Driver account in good standing;
  • be eligible for the Pick-Up Bonus Promotion;
  • accept and successfully complete qualifying trips through the Miwayz Platform during the Promotion Period; and
  • comply with these Promotion Terms and all other applicable Miwayz terms and policies.

3.2 Participation in this Promotion does not create any entitlement to participate in any future Miwayz promotion.

4. Qualifying Trips

4.1 A trip qualifies for a Pick-Up Bonus only where:

  • the ride request is received and accepted through the Miwayz Driver Platform;
  • the Driver travels to the passenger’s designated pick-up location;
  • the passenger is successfully picked up;
  • the trip is successfully completed through the Miwayz Platform during the Promotion Period; and
  • all other requirements of these Promotion Terms are satisfied.

4.2 Cancelled, reversed, refunded, invalid, non-genuine, fraudulent, manipulated or otherwise ineligible trips will not qualify for a Pick-Up Bonus.

4.3 All qualifying trips and Pick-Up Bonuses are subject to verification by Miwayz in accordance with these Promotion Terms and the Miwayz Targeted Driver Promotions - Terms & Conditions.

5. Pick-Up Distance

5.1 For the purposes of this Promotion, “Pick-Up Distance” means the eligible distance associated with the Driver travelling to collect the passenger for an accepted ride request, as calculated and recorded by the Miwayz Platform.

5.2 The applicable Pick-Up Distance will be determined using Miwayz Platform records, which may include GPS, location, ride-request and trip information.

5.3 Distance travelled after the passenger has been picked up does not form part of the Pick-Up Distance for the purpose of calculating the Pick-Up Bonus.

5.4 The Pick-Up Distance recorded by the Miwayz Platform will be used to determine the applicable Pick-Up Bonus, subject to the correction of any technical or administrative error.

6. Pick-Up Bonus Amounts

For each qualifying trip, the Driver will be eligible for a Pick-Up Bonus based on the applicable Pick-Up Distance as follows:

Pick-Up DistancePick-Up Bonus
2-3 kmLKR 25
3-4 kmLKR 50
4-5 kmLKR 75
5-6 kmLKR 100
6-7 kmLKR 125
7+ kmLKR 150

6.1 Pick-Up Distances of less than 2 km are not eligible for a Pick-Up Bonus.

6.2 For the purpose of determining the applicable bonus, where a Pick-Up Distance falls exactly on the boundary between two distance bands, it will fall within the higher distance band. For example, a Pick-Up Distance of exactly 3 km falls within the 3-4 km band.

6.3 A Pick-Up Distance of 7 km or more falls within the 7+ km band.

6.4 Only one Pick-Up Bonus may be awarded per qualifying trip.

6.5 The Pick-Up Bonus is additional to the Driver’s ordinary earnings for the completed trip.

6.6 Pick-Up Bonuses are non-transferable and may only be credited to the eligible Driver who completed the qualifying trip.

7. Verification and Payment

7.1 All Pick-Up Bonuses are subject to verification by Miwayz before being credited.

7.2 Miwayz may use Platform data, GPS and location information, ride-request and trip records, automated systems and/or manual review to verify Driver eligibility, Pick-Up Distance, trip completion and compliance with these Promotion Terms.

7.3 A Pick-Up Bonus may be withheld or delayed while verification is being completed.

7.4 Following successful verification, the applicable Pick-Up Bonus will be credited to the eligible Driver’s Miwayz Driver Wallet/account in accordance with Miwayz’s applicable payment processes.

7.5 Withdrawal of credited amounts is subject to the Miwayz Driver Wallet Withdrawal Policy, including any applicable verification, review or investigation requirements.

8. Fair Participation

8.1 The Promotion is intended to reward genuine Driver activity on the Miwayz Platform.

8.2 Drivers must not attempt to obtain or increase a Pick-Up Bonus through fraudulent, dishonest, artificial or manipulative activity, including:

  • manipulating or falsifying GPS or location information;
  • artificially increasing Pick-Up Distance;
  • creating or participating in non-genuine trips;
  • colluding with passengers, Drivers or other persons to obtain promotional rewards; or
  • using false, multiple or unauthorised accounts to obtain promotional rewards.

8.3 Where Miwayz reasonably determines that a Driver, account or trip is fraudulent, abusive, manipulated, non-genuine or otherwise ineligible, Miwayz may disqualify the relevant trip or Driver and withhold, cancel, reverse or recover the applicable Pick-Up Bonus in accordance with the Miwayz Targeted Driver Promotions - Terms & Conditions and applicable law.

9. Errors and Adjustments

9.1 Miwayz may correct any Pick-Up Bonus that has been incorrectly calculated, credited or paid as a result of a technical malfunction, system error, administrative error or incorrect qualification.

9.2 Where a Pick-Up Bonus has been incorrectly awarded or obtained contrary to these Promotion Terms, Miwayz may cancel, reverse, recover or offset the relevant amount to the extent permitted by applicable law and the applicable Miwayz terms.

10. No Guarantee of Trips or Earnings

10.1 Participation in the Promotion does not guarantee that a Driver will receive any particular number of ride requests, qualifying trips or Pick-Up Bonuses.

10.2 The Promotion does not guarantee any minimum level of earnings.

10.3 Ride requests remain subject to passenger demand, Driver location, Driver availability and the operation of the Miwayz Platform.

11. Changes to the Promotion

11.1 Miwayz may amend, extend, suspend, replace or cancel the Promotion where reasonably necessary, including for operational, commercial, technical, regulatory, security or fraud-prevention reasons.

11.2 Where reasonably practicable, material changes to the Promotion will be communicated through the Miwayz Platform or another official Miwayz communication channel.

11.3 Any amendment, suspension or cancellation will be subject to applicable law and the Miwayz Targeted Driver Promotions - Terms & Conditions.

12. Relationship with Other Miwayz Terms

12.1 These Promotion Terms must be read together with the Miwayz Targeted Driver Promotions - Terms & Conditions, the Miwayz Terms & Conditions, and, where applicable, the Miwayz Driver Wallet Withdrawal Policy.

12.2 If there is any inconsistency between these Promotion Terms and the other applicable Miwayz terms in relation specifically to this Promotion, these Promotion Terms will apply to the extent of that inconsistency.

13. Governing Law

13.1 These Promotion Terms are governed by the laws of the Democratic Socialist Republic of Sri Lanka.

13.2 Any dispute arising out of or relating to the Promotion will be subject to the applicable dispute-resolution and jurisdiction provisions contained in the Miwayz Terms & Conditions.

14. Contact Us

For questions regarding the Pick-Up Bonus Promotion, eligibility, qualifying trips or Pick-Up Bonus payments, please contact Miwayz Customer Support through the Miwayz Platform or an official Miwayz communication channel.

Miwayz Lanka (Private) Limited
No. 29, Castle Lane, Colombo 04, Sri Lanka
Hotline: +94 777 649 299
Email: support@miwayz.com

15. Acceptance

By participating in the Miwayz Pick-Up Bonus Promotion, the Driver acknowledges that they have read, understood and agree to be bound by these Promotion Terms together with the applicable Miwayz Targeted Driver Promotions - Terms & Conditions and Miwayz Terms & Conditions.